Shipping policy

Shipping origin

Orders are shipped from China by 河南甄地道科技实业有限公司, the company operating Veloria & Co.

Dispatch and registered business address: Room 1107, Building 2, 863 Chuangzhi Plaza, No. 32 Changxiamen Street, Luolong District, Luoyang, Henan 471000, China
河南省洛阳市洛龙区长夏门街32号863创智广场2栋1107

Shipping destinations

We currently ship to eligible addresses in the United States. Available delivery options are shown at checkout.

Shipping cost

Standard economy shipping to eligible U.S. addresses is free.

Order processing

Orders are processed within 3 business days.

Estimated transit time

Standard economy shipping has an estimated transit time of 5–12 business days after dispatch. Order processing time is separate from transit time. Delivery times are estimates and are not guaranteed.

Shipping questions

For questions about your shipment, contact zws071400@gmail.com and include your order number.

Returns

Approved returns are accepted at our U.S. return warehouse: 4182 Fisher Rd., Columbus, OH 43228, United States. Please contact us before returning any items.

Please see our Refund Policy for return instructions and applicable return shipping costs.